CONSTRUCTIVE FEEDBACK OR DESTRUCTIVE CRITICISM?
Giving feedback is all about respect. Feedback that is lacking in respect can really hurt the receiver and damage your relationship.
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THE KEY TO IMPROVING YOUR
BUSINESS PROCESS
Business improvement has become an industry within its own right and with it has come a lot of business improvement methodologies, yet identifying what needs to be improved is still one of the biggest challenges. Clear objectives and a positive culture provide the hope and the initiative needed for improvement. The Process Improvement Collective is all about appreciating employees and recognising their value. Helping you find ‘Improvement from Within'.
This handbook explores different types of improvement and introduces an easy to follow methodology that reduces negativity and gets objectives back on track.
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THE IMPORTANCE OF FEEDBACK
Most improvement methods involve mapping the ‘as-is’ process as a starting point. If we only focus on what we’re already doing, at what point do we create and innovate? This methodology takes the focus off existing processes and instead is driven by the desire to maintain a positive culture free of exasperation, competition and comparison. Identifying these points of negativity and eliminating them, will result in not only a better functioning organisation, but one that is free to move and improve exponentially.
EASY TO FOLLOW PROCESS
This methodology is an easy to follow 7 step process that defines the problem, evaluates its validity, assesses opportunities and provides real guidance on achieving full implementation of process improvement.
Get your organisational objectives back on track
Address the negativity that's holding you back
Make positive change that makes sense at all levels
Focus only on the right improvements
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