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This methodology provides tools to assist in organising employee knowledge, experience and ideas to create change that employees can see and be inspired by.

What separates this methodology from other process improvement and change methodologies is:

  • Employees truly have buy-in as they are the instigators and the benefactors of the improvement.
  • It starts at the root cause and refines it, rather than spending time flow charting, using cause and effect and perhaps consultants to figure it out.
  • It’s uncomplicated. There are no formulas, flow charts, training or black belts required. Simply follow the carefully devised questionnaires to ascertain the truth behind what is going wrong and how it can be improved.
  • It is quicker. Less time is spent figuring out what should be done and planning how it will be done and more time is spent on implementing real improvements.

The Process Improvement Handbook

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